Cancellation and refund policy

1. Cancellation Policy

• 30 Days or More Prior to Check-in: If a cancellation request is submitted 30 days or more prior to the check-in date, 60% of the advance amount paid will be deducted as cancellation/processing fees, and the remaining 40% of the advance will be refunded.
• Less than 30 Days Prior to Check-in: If a booking is cancelled within 30 days of the check-in date, no refund will be issued under any circumstances.
• No-Show Policy Failure to arrive at the resort/destination on the check-in date without prior notification will be treated as a "No-Show", and 100% of the booking amount will be forfeited.

2. Refund Policy

• Refund Timeline: All eligible refunds will be processed within 24 hours from the time of cancellation confirmation.
• Refund Mode: Refunds will be transferred directly via Google Pay (GPay) or direct bank transfer to the customer's account.