Privacy policy

Website: https://gosanchari.com
Business Location: Kochi, Kerala, India
Phone: +91 8714082100
Email: hello@gosanchari.com
Effective Date: 19 October 2026

1. INTRODUCTION

Welcome to Go Sanchari.

At Go Sanchari, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, explore travel destinations, browse accommodations, submit enquiries or communicate with our team.

Using our website does not automatically constitute consent to optional analytics. Where consent is required, we request it separately.

2. INFORMATION WE COLLECT

A. Personal Information

When you contact us, register an account, submit an enquiry, request a quotation or booking, or communicate with our team, we may collect:

Full name
Mobile or WhatsApp number
Email address
Travel dates and destination preferences
Number of guests and accommodation requirements
Enquiry messages and communication history
Booking-related information, where applicable

B. Technical Information

Our website hosting and security systems may process:

IP address
Browser and device information
Website access times
Requested pages
Security and diagnostic information

C. Optional Analytics Information

With your consent, we may use Google Analytics 4 (GA4) to understand how visitors interact with eligible public pages.

Analytics may process technical information, including browser, device, network and approximate geographic information.

Our intended analytics configuration does not deliberately include names, phone numbers, enquiry form contents, search terms or individual property identifiers in analytics events.

Google may process additional technical information through its analytics technology.

3. HOW WE USE YOUR INFORMATION

We use information to:

Respond to travel and accommodation enquiries.
Recommend suitable resorts, stays and holiday packages.
Prepare quotations and assist with booking requests.
Communicate booking details and provide customer support.
Maintain and improve our services.
Protect our website from fraud, abuse and unauthorised access.
Analyse general website usage where optional analytics consent has been provided.
Meet applicable legal and regulatory obligations.

4. GOOGLE ANALYTICS AND COOKIES

Go Sanchari has implemented an optional Google Analytics 4 integration.

Google Analytics will only be activated after the required privacy review, configuration checks and approval are completed.

Once activated:

Visitors can accept or reject optional analytics.
Analytics will not load before valid consent.
Rejecting analytics does not prevent visitors from using the website.
Visitors can change their choices using the Analytics Preferences control.
Withdrawing consent stops further application-managed analytics collection.
Analytics preferences may be stored in browser localStorage and a secure preference cookie for up to 180 days.
Google Analytics may place its own cookies after consent.

Where technically possible, withdrawing consent also removes Google Analytics cookies. Requests already transmitted cannot be recalled.

Google may process analytics information outside India, where applicable.

Google Privacy Policy:
https://policies.google.com/privacy

5. SHARING OF INFORMATION

We may share information where necessary with:

Hotels, resorts and accommodation partners involved in an enquiry or booking.
Hosting and security providers, including Cloudflare.
Communication providers used to respond to customers.
Google Analytics, after consent and activation.
Professional advisers and authorities where required by law.

We seek to share only information reasonably necessary for the relevant purpose.

6. WHATSAPP AND EXTERNAL WEBSITES

Our website offers WhatsApp click-to-chat functionality.

Information shared through WhatsApp is also subject to WhatsApp's applicable privacy practices.

Our website may link to accommodation providers, social media platforms and other external websites.

We are not responsible for the independent privacy practices of third-party websites.

7. DATA STORAGE AND SECURITY

We use reasonable technical and organisational security measures, including HTTPS connections, restricted administrative access, website security controls and measures to prevent unauthorised submissions.

However, no electronic storage or transmission system can be guaranteed completely secure.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide our travel and accommodation services, manage enquiries and bookings, maintain business records, resolve disputes and fulfil applicable legal obligations.

Retention periods for customer enquiries, bookings, account information and related business records depend on their purpose and applicable legal requirements, in accordance with Go Sanchari's actual data-retention practices.

For optional Google Analytics 4, the event-data retention setting is configured to 2 months. Other analytics data and cookies may be subject to different retention rules.

You may contact hello@gosanchari.com for information about how long your personal information is retained or to request deletion, subject to applicable legal requirements.

9. YOUR PRIVACY CHOICES AND RIGHTS

Subject to applicable law, you may request:

Information about personal data held by Go Sanchari.
Correction of inaccurate information.
Deletion of information, subject to lawful retention requirements.
Withdrawal of consent for consent-based processing.
Assistance with privacy-related concerns.

Contact: hello@gosanchari.com

We may need to verify your identity before responding to certain requests.

10. CHILDREN'S PRIVACY

Our website is intended for people arranging travel and accommodation services.

Travel enquiries may include the number or ages of children travelling with adults.

Children should not independently submit personal information without appropriate parental or guardian involvement.

Where inappropriate collection of children's information is identified, we will take reasonable steps to address it under applicable law.

11. INTERNATIONAL DATA PROCESSING

Some technology and communication providers may process or store information outside India.

Where applicable, we will take steps required by relevant law when using providers that process information internationally.

12. CHANGES TO THIS PRIVACY POLICY

We may update this policy to reflect changes in our services, business practices, technology or legal requirements.

Updated versions will be published on this page with a revised effective date.

Where required, we will provide additional notice or request renewed consent.

13. CONTACT INFORMATION

Go Sanchari
Kochi, Kerala, India

Phone: +91 8714082100
Email: hello@gosanchari.com
Website: https://gosanchari.com