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Terms and conditions

Clear details for a carefree journey

Terms and conditions

1. Business Profile & Contact Details

2. Booking & Payment Terms

  • Advance Booking Amount: To confirm any booking, a 50% advance deposit of the total package/booking amount must be paid.
  • Balance Payment Timeline: The remaining 50% balance amount must be settled at the time of check-in at the hotel/resort.
  • Accepted Payment Methods: Payments can be made via UPI (GPay, PhonePe, Paytm, etc.), Net Banking, Credit/Debit Cards, or Direct Bank Transfers.
  • Taxes & Applicable Charges: All package/room prices quoted are exclusive of GST. Government Taxes (GST) will be charged extra as applicable.

3. Date Change & Rescheduling Policy

  • Rescheduling Eligibility: Booking dates can be postponed/rescheduled if requested at least 7 days prior to the check-in date.
  • Subject to Availability & Hotel Terms: Any date amendment is subject to room availability at the destination/resort and the specific rules of the concerned property.
  • Peak Season Price Adjustments: If the booking is postponed to peak season dates, holiday periods, long weekends, or dates with higher room tariffs, the price difference (hike) charged by the respective resort must be borne entirely by the customer.

4. Peak Season & Special Dates Clause

  • During peak seasons (including festive holidays, long weekends, Christmas, New Year, Onam, etc.), resorts and service providers levy individual tariff hikes and seasonal surcharges.
  • Customers acknowledge that any price increase implemented by third-party properties for peak dates will apply directly to their bookings.

5. Force Majeure (Unforeseen Circumstances)

  • In the event of travel disruption caused by natural disasters, heavy rainfall, landslides, strikes, hartals, epidemics, government restrictions, or other unforeseen events beyond control (Force Majeure), cash refunds will not be issued.
  • In such cases, customers will be allowed to postpone their trip to a future mutually agreeable date, subject to resort availability and applicable seasonal rate adjustments.

6. Service & Property Disclaimer

  • Customer Experience & Resort Service: Customer satisfaction is our utmost priority. In the rare event of a service defect or substandard experience at a booked resort, Go Sanchari Tours and Travels assumes responsibility and will coordinate with property management to address and resolve the concern promptly.
  • Third-Party Services: While we handle accommodations and vendor coordination responsibly, customers are requested to maintain personal care regarding vehicle breakdowns or lost personal belongings.

7. Identification & Check-In Mandate

  • It is mandatory for all guests (Indian Nationals & Foreigners) to present a Valid Government-Issued Photo Identification Proof (such as Passport, Voter ID, Driver's License, or other official photo ID) upon check-in at all resorts/hotels.
  • PAN Cards are generally not accepted as identity/address proof as per hotel policies.

For any clarification regarding these terms, please contact us at *hello@gosanchari.com or call +91 87140 82100.

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